Jira 365 Service Desk
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  2. Customer Acquisition Form

Customer Acquisition Form

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Relocation:","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#0747a6"}}]},{"type":"text","text":" The transfer or purchase of hardware only (e.g., kiosks, devices), without the acquisition of the full business. Relocation requests must be submitted through the designated relocation process and must not be submitted using this form. Standard Fees apply for devices being moved. ","marks":[{"type":"textColor","attrs":{"color":"#0747a6"}}]}]},{"type":"heading","attrs":{"level":5,"localId":"2885c85f-2dcb-4d7c-824a-4a8419bde340"},"content":[{"type":"inlineCard","attrs":{"url":"https://365retailmarkets.atlassian.net/servicedesk/customer/portal/70/group/104/create/1015"}},{"type":"text","text":" "}]},{"type":"heading","attrs":{"level":4,"localId":"5757169c-9ef6-45f9-bc50-729bbbd91582"},"content":[{"type":"text","text":"By signing below, the undersigned confirms that this submission pertains to a full acquisition of a business entity."}]}]},{"type":"paragraph","content":[]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":65},"layout":"default","localId":"675da53d-aad9-48e3-8736-f7e35f5cc550"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":70},"layout":"default","localId":"49173cb4-14ac-449f-910e-9149ce1e90d5"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":66},"layout":"default","localId":"b4f195ee-f24c-40f4-8fed-12b71025f335"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":69},"layout":"default","localId":"ad8c6ff5-afa8-4bb4-9c9a-c6c7296761b8"}}]}]},{"type":"rule"},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"63a7dc15-5ae6-48c0-83c1-5320e993b862"},"content":[{"type":"text","text":"EFT Disbursement Suspension and Outstanding Balance Agreement","marks":[{"type":"strong"},{"type":"underline"}]}]},{"type":"heading","attrs":{"level":5,"localId":"2ea78f30-7165-4cbe-a4bb-dd1eeaef54a0"},"content":[{"type":"text","text":"Upon submission of this form, weekly Electronic Funds Transfer (EFT) disbursements to the current operator will be suspended effective as of the acquisition date. This suspension will remain in effect until 365 Retail Markets verifies all outstanding financial obligations, including but not limited to unpaid balances, subsidies, and equipment leases."}]},{"type":"heading","attrs":{"level":5,"localId":"10e6e7b4-bb9d-4c8f-8961-e657c63fa389"},"content":[{"type":"text","text":"All past due amounts must be paid in full before any withheld disbursements are released. By submitting this form, the undersigned agrees that 365 Retail Markets may deduct verified outstanding balances from withheld disbursements."}]},{"type":"heading","attrs":{"level":5,"localId":"ce8f4751-8f58-4c2d-9b91-beb707bda4d3"},"content":[{"type":"text","text":"If withheld disbursements are insufficient to cover the total outstanding balance, the remaining amount may be transferred to the new operator, who shall be responsible for remitting payment to finalize the acquisition."}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":61},"layout":"default","localId":"722420af-81d2-434d-b6bc-b9c2c3ceb565"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":72},"layout":"default","localId":"1d936900-d4bd-4d9b-b65a-74ca725c007f"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":62},"layout":"default","localId":"4875ba05-b836-4450-a0c5-53ffefaa382b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":71},"layout":"default","localId":"fc344c36-4317-46e2-986f-c24f51ef5941"}}]}]},{"type":"rule"},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"heading","attrs":{"level":3,"localId":"fec153ca-c92a-4cc9-be0e-4112e4ddb781"},"content":[{"type":"text","text":"Processing Time: ","marks":[{"type":"strong"},{"type":"underline"}]}]},{"type":"heading","attrs":{"level":4,"localId":"66d4d140-77a2-48ec-945c-06183b465440"},"content":[{"type":"text","text":"Please allow up to 15 business days for the full processing and completion of acquisition requests."}]}]},{"type":"rule"},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"9325b05c-7e72-425f-8c92-327bcd054eae","width":760},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"background":"#deebff"},"content":[{"type":"paragraph","attrs":{"localId":"a133c54f-002e-49fd-8374-efe69f11f0ce"},"content":[{"type":"text","text":"Current Operator Information","marks":[{"type":"strong"},{"type":"underline"}]}]},{"type":"heading","attrs":{"level":5,"localId":"25d2c2bb-a565-488d-82fa-c6ebcce2b873"},"content":[{"type":"text","text":"A 365 Retail Markets representative may contact the current operator with further instructions following 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Please note that standard fees apply for devices being moved. "}]},{"type":"paragraph","attrs":{"localId":"6b1827f6-d4a6-42d6-854f-cff7c52282bd"},"content":[{"type":"text","text":"Customer Acquistion Device List Template.xlsx","marks":[{"type":"link","attrs":{"href":"https://365retailmarkets.atlassian.net/wiki/download/attachments/1315406045/Customer Acquistion Device List Template.xlsx?api=v2"}}]}]}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"heading","attrs":{"level":5,"localId":"660395d1-fad8-4781-b494-28a6a27fefcf"},"content":[{"type":"text","text":"The format of the serial numbers can be in any of the following formats: VSHxxxxxx"},{"type":"hardBreak"},{"type":"text","text":"KSKxxxx"},{"type":"hardBreak"},{"type":"text","text":"Picoxxxxx"},{"type":"hardBreak"},{"type":"text","text":"Beaxxxxxx "},{"type":"hardBreak"},{"type":"text","text":"OptConnect SN’s 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