Operator Training Request Forms

Welcome! The Training Request Form can be used to request 365 Academy access as well as a 1:1 Live Training.

The Basic Training Form is used to receive a video of either an ADM or AMS training along with other helpful information to help you get started using the software right away! You will also be able to request 365 Academy access in the basic training form

What can we help you with?

{"xsrfToken":"678887811821956e466928c6029d6382d6afb06c_lout","branding":{"id":"41","key":"train365","name":"Operator Training Request Forms","portalBaseUrl":"/servicedesk/customer/portal/41"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome!","sharedPortalName":"Jira 365 Service Desk","userInitialAnnouncementMessageWiki":"When opening tickets DO NOT CHANGE the \"Share with\" field. That will generate an email to all 365 Service Desk users!","translations":{"en-US":{"helpCenterTitle":"Welcome!","sharedPortalName":"Jira 365 Service Desk","announcementMessage":"When opening tickets DO NOT CHANGE the \"Share with\" field. That will generate an email to all 365 Service Desk users! ","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#020202","bannerMediaApiUrl":"https://api.media.atlassian.com/file/26c748fb-8ea2-4578-81f7-bde1b2abea6d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njc1NWU3Zi02YWVhLTRjY2EtOGRjMS1hNGQxMzc3ODlmMzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI2Yzc0OGZiLThlYTItNDU3OC04MWY3LWJkZTFiMmFiZWE2ZCI6WyJyZWFkIl19LCJleHAiOjE3NDcwMzcxODgsIm5iZiI6MTc0NzAzNjU4OH0.1-37FmJM-ybUvAW4auFFzSuPMefi2jRE6loEz8aYMSk&client=46755e7f-6aea-4cca-8dc1-a4d137789f38&height=300&mode=fit","bannerMediaApiFileId":"26c748fb-8ea2-4578-81f7-bde1b2abea6d","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"41","key":"train365","projectId":10983,"serviceDeskId":41,"name":"Operator Training Request Forms","description":"Welcome! The Training Request Form can be used to request 365 Academy access as well as a 1:1 Live Training.\nThe Basic Training Form is used to receive a video of either an ADM or AMS training along with other helpful information to help you get started using the software right away! You will also be able to request 365 Academy access in the basic training form","portalBaseUrl":"/servicedesk/customer/portal/41","reqTypes":[{"id":"1199","name":"365 Academy and Webstore Access Form","descriptionHtml":"","callToAction":"365 Academy and Webstore Access Form","introHtml":"","icon":11445,"iconUrl":"https://365retailmarkets.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11445","groups":[61],"key":""},{"id":"1793","name":"Academy Request","descriptionHtml":"","callToAction":"Academy Request","introHtml":"","icon":11445,"iconUrl":"https://365retailmarkets.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11445","groups":[61],"key":""},{"id":"563","name":"Basic Training Form (ADM/AMS)-General Overview of the software","descriptionHtml":"","callToAction":"Basic Training Form (ADM/AMS)-General Overview of the software","introHtml":"","icon":11445,"iconUrl":"https://365retailmarkets.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11445","groups":[61],"key":""},{"id":"1041","name":"Training Request Form","descriptionHtml":"","callToAction":"Training Request Form","introHtml":"","icon":11445,"iconUrl":"https://365retailmarkets.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11445","groups":[61],"key":""},{"id":"567","name":"1:1 Training","descriptionHtml":"","callToAction":"1:1 Training","introHtml":"","icon":11445,"iconUrl":"https://365retailmarkets.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11445","groups":[],"key":""},{"id":"1045","name":"1:1 Training (Backup)","descriptionHtml":"","callToAction":"1:1 Training (Backup)","introHtml":"","icon":11948,"iconUrl":"https://365retailmarkets.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11948","groups":[],"key":""},{"id":"656","name":"AMS Basic Training","descriptionHtml":"","callToAction":"AMS Basic Training","introHtml":"","icon":11445,"iconUrl":"https://365retailmarkets.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11445","groups":[],"key":""},{"id":"535","name":"Training Request","descriptionHtml":"","callToAction":"Training Request","introHtml":"","icon":11704,"iconUrl":"https://365retailmarkets.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11704","groups":[],"key":""}],"reqGroups":[{"id":61,"name":"General"}],"orderMapping":{"61":[1793,1041,1199,563]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"37709e9b-0f89-31b4-9bf9-d892b382c632","appLinkName":"System Confluence","appLinkUrl":"https://365retailmarkets.atlassian.net/wiki","spaceKey":"TRAIN365","spaceName":"Training Requests","spaceUrl":"https://365retailmarkets.atlassian.net/wiki/spaces/TRAIN365","isServer":false},"labels":[],"projectKey":"TRAIN365","serviceDeskId":41,"kbLinkDomainURLs":["https://365retailmarkets.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":41,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TRAIN365","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njc1NWU3Zi02YWVhLTRjY2EtOGRjMS1hNGQxMzc3ODlmMzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDk4MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDcwMzc3ODgsIm5iZiI6MTc0NzAzNjU4OH0.WP4Jv6n9JWy_AJo4B99KiK8I7O9NgGnAyeUwOjsc5YY","targetCollection":"upload-project-10983","endpointUrl":"https://api.media.atlassian.com","clientId":"46755e7f-6aea-4cca-8dc1-a4d137789f38","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Jira 365 Service Desk","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://365retailmarkets.atlassian.net/wiki","kbLinkDomainURLs":["https://365retailmarkets.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=365retailmarkets","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"678887811821956e466928c6029d6382d6afb06c_lout","baseUrl":"https://365retailmarkets.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://365retailmarkets.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"46755e7f-6aea-4cca-8dc1-a4d137789f38","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d60dc43ba9c245be99bd09d51432922e","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}